Capital O Cancun Ocean View, Cancun

The staff was very nice and helpful. Nice gym and rooftop pool. Great value for money. Spacious room with balcony. Effective air conditioning.

No negatives from this place.

The room was spacious and tidy. The bathroom had been recently renovated. Netflix was available on the TV. The pool and jacuzzi were well-maintained. The staff was helpful.

We had a fantastic stay at this hotel. The room was spacious and clean, with accurate images. The location was excellent, just 2 minutes away from a metro station. There was also a supermarket just around the corner, as well as the beautiful Casa Vicens nearby. The staff were very welcoming and helpful.

Was all great.

This hotel provided a luxurious experience with its exclusive amenities. the spacious room had a full-length window leading out onto a balcony, providing ample natural light. the room was well-equipped with a big fridge, microwave, and coffee percolator. the comfortable bed and good shower added to the pleasant stay. the rooftop pool was a nice feature, and I even used the treadmill in the gym. the efficient air conditioning and silent ceiling fan ensured a comfortable temperature. the hotel's location was convenient, with the R1 bus route starting nearby.

The hotel's fixtures were slightly dated and could use some updating. this was a minor issue that did not greatly affect the overall quality of the stay.

Friendly staff, clean room, comfortable bed, cute room, nice bathroom.

Nothing to be said.

This hotel is conveniently located within walking distance of some restaurants and the bus station. The room is spacious with a full-length window leading out onto a balcony, providing a well-lit space. Guests can enjoy the big bed and shower, as well as the big fridge with freezer and microwave. The hotel even offers a pool on the top level and a gym with a treadmill. The street where the hotel is situated may be a little isolated, but security is not an issue.

The fixtures in the room and bathroom are a bit dated.

The man at the front desk was exceptionally courteous! He helped us with our luggage and ensured our car was safely parked inside the gates. He even waited for us when we went out to grab some beverages. The service at Capital O Cancun Ocean View was one of the best we experienced during our trip. Thank you for the warm welcome and helpfulness! The room was reasonably quiet and spacious. The hotel also had a pool and gym, which were great amenities. The beds were comfortable, the WiFi was fast, and there were outlets near the bed. Plus, the hotel is located in an interesting local area where we got to see the real Cancun. It's close to the bus station and there are plenty of restaurants nearby. We also enjoyed the opportunity to buy inexpensive mangos and experience the local culture. The hotel offered good value for the price.

As backpackers, we loved the friendly and accommodating staff, the rooftop gym and pool, and the free tea, coffee, and cookies. Great value for money!

Felt like visiting family, no complaints at all.

The staff is friendly and helpful. They offer recommendations and have bicycles available. The owner has adorable pets onsite. The hotel is affordable and offers a more authentic experience than other touristy options.

The hotel had great facilities including a clean pool area with beautiful views and a well-equipped gym. It was conveniently located in a vibrant neighborhood, close to a bus station and local shops. The staff were friendly and spoke English well enough to assist with check-in/out and have engaging conversations. the cleanliness, hotel facilities, transportation options, and friendly staff made my stay enjoyable.

Everything is what I need and want.

The room was spacious and well-lit, thanks to the full-length window and balcony. We also appreciated the big fridge with a freezer and the convenience of having a microwave and coffee percolator. the bed and shower were comfortable, and we enjoyed using the pool on the top level. Additionally, the location was convenient as the R1 bus route started from the top of the road.

The elevator was not functioning during our stay which was an inconvenience. In addition, we found the cleanliness of the room to be lacking, with dirty and smelly bedsheets and towels.

Despite the hotel being located in a less desirable area, we were pleasantly surprised by our stay. The room was clean and comfortable, with a spacious bathroom and a nice view of the city. The hotel staff were incredibly friendly and helpful, offering great recommendations for local attractions and assisting with any needs we had. Additionally, the hotel had a rooftop pool and a well-equipped gym, providing additional amenities for guests to enjoy. it was a great value for the price we paid.

The neighborhood surrounding the hotel is a bit sketchy and can be difficult to navigate at night.

the hotel had a nice gym and a rooftop pool, which were great for relaxing and working out. the location was convenient, with a main bus stop nearby and a supermarket within walking distance.

The hotel facilities were in a poor state and need upgrading and maintenance. Our room and bathroom were dirty and neglected.